Denplan and Private check ups and treatment are available at this practice. We are a Denplan registered practice. Denplan is an alternative method of paying for private dental care. Please feel free to ask a member of staff for details. If you ask us for an appointment, we will try to offer you one as soon as possible at a convenient time to you.

At your check up appointment we will ask you to fill in/update a medical history, including GP details and medication, and sign a consent form. Your dentist will carry out a full exam including a mouth cancer assessment and discuss treatment options and costs with you where dental treatment is required.

If following your check up, further treatment is needed, a treatment plan and the estimated cost will be discussed with you and a copy issued. At the end of your check up/treatment your dentist will advise you when to book your next appointment depending on your clinical needs.

We always endeavour to see our patients at their allotted appointment time. If you are kept waiting there is usually a good reason for this. We will try to advise you at the earliest opportunity but please feel free to ask our reception for an update.

Emergency Appointments during opening hours

If you need to be seen for an emergency appointment during opening hours, we request that you contact us as early as possible to allow us every opportunity to book you in.

Emergency Appointments outside opening hours

If you have a urgent query outside of our opening hours please email us: [email protected] and we will be contacting you the next working day. If your query is urgent and can not wait till our next working day, please contact the NHS by calling 111 or visiting NHS website www.nhs.uk

Missed or cancelled appointments

We kindly request a minimum of 2 working days’ notice for any appointment changes. Please note that missed appointments or late cancellations may be subject to the full appointment fee.

Should you feel unwell or develop a new cold sore or other contagious symptoms before your appointment, we would appreciate you contacting our team promptly. This allows us to support both patient and clinician scheduling effectively and avoid an unnecessary journey to the practice where appropriate. In order to maintain an efficient booking system, we monitor all appointment absences, including those due to health reasons.

Any relevant charges may be applied or waived at the practice’s discretion.