Complaints Protocol
This practice operates a complaints process which aims to resolve any issues or concerns.
Any concerns & complaints should be addressed to:
Dr. N. Karami
MediKa Dental
175 Devonshire Avenue
Southsea
PO4 9ED
Tel: 02392732047
We aim to acknowledge any such concern within 2 working days and to respond in full within 10 working days. In the event that we are away, we will contact you within 2 working days upon returning. If we cannot fulfil these timescales, we will let you know promptly. In the unlikely event that the practice is unable to deal with any complaint to your satisfaction, you can contact:
For Private patients:
Dental Complaints Service
Tel: 08456 120 540
For Denplan Patients:
Denplan’s Complaints Department
Tel: 0800 169 7220